When retention fails, glue is usually the first thing blamed.
But in reality, most retention issues come from small, easily overlooked habits — not the adhesive itself.
After years of testing, feedback from artists, and real-world salon data, these are the most common retention killers we see — including one that most artists underestimate.

1. Poor Lash Preparation (Not Just “Dirty Lashes”)
Most artists know lashes should be clean.
Fewer understand what “clean” actually means.
Residual oils, skincare products, sunscreen, and even micellar water can leave invisible films that block proper bonding.
Common mistakes:
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Skipping a cleanser because lashes “look clean”
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Relying on water-only rinses
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Not fully drying lashes before application
What works better:
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Use a professional foaming lash cleanser
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Rinse thoroughly
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Dry completely before priming
Retention doesn’t start with glue — it starts with surface chemistry.
2. Using the Wrong Adhesive for the Environment
Adhesive performance is highly sensitive to humidity and temperature.
Using a “fast” glue in the wrong conditions is one of the fastest ways to kill retention.
What often goes wrong:
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Humidity too high → glue cures before attachment is secure
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Humidity too low → glue never fully polymerizes
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Temperature fluctuates throughout the day
What Lymee recommends:
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Monitor humidity in real time
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Adjust adhesive speed seasonally
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Refresh glue drops frequently
A great adhesive used incorrectly will always underperform.
3. Poor Lash-to-Lash Contact (The Most Ignored Killer)
This is the one most artists don’t realize they’re struggling with.
Retention isn’t just about where the extension is placed — it’s about how much surface contact the base actually has with the natural lash.
Why this matters:
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Minimal contact = weak bonding area
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Floating bases = early shedding
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Poor angles = stress on the bond
What causes poor contact:
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Rushing placement
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Using fans with thick or uneven bases
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Applying lashes at inconsistent angles
How to fix it:
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Use pointy or loose bases that sit flush
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Slow down during placement, not pickup
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Check contact before moving to the next lash
A perfect glue drop won’t save a poor bond.
Retention is built at the base.
4. Overloading the Natural Lash
More lashes do not equal better retention.
Overweight fans stress the natural lash and cause premature shedding — even when the application looks beautiful on day one.
Signs of overloading:
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Clients lose multiple extensions with one natural lash
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Lashes feel stiff instead of flexible
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Retention drops after week one
Better approach:
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Match fan weight to natural lash strength
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Use ultra-fine fibers instead of heavier diameters
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Prioritize balance over density
Lightweight lashes last longer — every time.

5. Environmental Exposure After the Appointment
Retention doesn’t end when the client leaves the salon.
Heat, steam, and friction within the first 24–48 hours can weaken even a perfect set.
Common post-appointment killers:
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Steam rooms or hot showers
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Sleeping face-down
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Oil-based makeup removers
What helps:
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Clear aftercare education
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Lash-safe cleansers
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Avoiding moisture in the first 24 hours
Retention is a partnership between artist and client.
Final Thoughts from Lymee
Retention isn’t magic.
It’s chemistry, technique, and consistency working together.
If retention is failing:
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Don’t immediately switch glue
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Don’t assume it’s the client
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Look closely at prep, contact, and weight
The smallest adjustments often create the biggest improvements.